Hot AI Video account data, media processing, payments and content checks
2026/10/01
Hot AI Video is operated by an individual based in China responsible for the information described here. Contact support@hotaivideo.net. We respond within 3 business days; verification and completion may take longer.
Where a legal basis is required, processing is necessary to provide the requested service, satisfy legal obligations and pursue legitimate interests in security, abuse prevention and support, subject to your rights. We seek consent where applicable law requires it.
Selecting, swapping or removing a photo previews it locally in browser memory. Clicking Generate sends prepared copies to fal storage and SeeAPI. Images are resized without cropping and metadata is removed. SeeAPI checks both photos for NSFW and special-care content. Approved photos are submitted to fal and its Kling model partners with the fixed prompt, reference scene and selected settings. The completed video URL is sent to SeeAPI for a sampled-frame check before delivery.
We store processing and moderation records, including provider media URLs, but provide no account media gallery. Photo and generated video files are hosted by processing providers. Download results you want to keep. Leaving clears page selections and task links; it does not delete provider data or cancel accepted tasks. Callbacks can continue after you leave.
Provider media URLs must be fetchable by processing services. Treat result links as sensitive: anyone who obtains an unexpired public link may access that file. Unchecked result links are withheld from user API responses.
We use Vercel for application hosting; Neon/PostgreSQL for account, payment, credit, task and investigation records; Cloudflare R2 for public website media and profile avatars that you upload; Google for sign-in; Resend for transactional mail when configured; Waffo Pancake for checkout, payment, taxes and transaction refunds; fal and its Kling model partners for photo/video processing and hosting; and SeeAPI (GROWCRAFT PTE. LTD.) for input/output NSFW checks.
Uploaded avatars are stored in R2 to display your profile image. Avatar files use public links and may be accessible to anyone who obtains the link. Replacing an avatar does not establish that the previous object has been deleted. Contact support to request removal; we verify account control and assess storage, cache and backup deletion. Website showcase media is separate from your uploaded generation photos and generated videos.
Providers receive information needed for their functions. Waffo and Google also process information under their own policies. Processing may occur outside China or your country, including internationally distributed infrastructure. Locations and applicable safeguards depend on each provider's service and configuration. We do not assert that all providers use the same location, retention period or transfer arrangement.
See fal, SeeAPI, Vercel, Neon, Cloudflare, Google and Resend privacy policies. Waffo supplies payment privacy terms at checkout. We do not promise immediate provider deletion, permanent availability or that processing providers never retain data.
Account records are kept while needed to operate the account and handle deletion requests. Task/check records support completion, abuse investigation and credit disputes. Support records support request resolution. Transaction and credit records may be retained for accounting, legal obligations, fraud prevention or disputes. Provider retention separately applies to hosted media and processing records.
Email support to request deletion or ask about your records. We verify account control, stop access as appropriate, assess records that must be retained and request provider deletion where supported. We do not automatically cascade-delete orders or financial evidence. Backups and provider systems can take additional time to erase data. We explain the reason if records must be retained.
Update your profile through account settings. Request access, correction, deletion, restriction, objection or portability where applicable through support. We may require proportionate verification, preferably via the account email. You may complain to an applicable data protection authority. Provide adult photos only and obtain permission from other depicted adults.
Necessary cookies support sign-in and security; browser preferences are described in the Cookie Policy. Clearing cookies signs you out and does not delete server/provider records. We do not sell your personal information. Material policy changes are normally announced on this website at least 14 days before taking effect; changes required by law or urgent security needs may take effect sooner. We do not retroactively reduce purchased credit rights.
Policy version: 2026-10-01.1. Previous version (2026-10-01).